Monday, March 31, 2014

FIM CM Portal problems

Lately I have been working a lot with the FIM CM portal in support of end users trying to perform self service operations in mixed environment of OS's and versions of IE.  Below are some problems seen, and some suggested workarounds that may help others with the same issues.  From experience, it looks like the portal has problems caused by ActiveX security settings, IE compatibility mode required as well as FIM CM client architecture support issues.

Some ways to get around problems with FIM CM portal:

1) CM portal site is in trusted sites, yet user is getting repeat prompts for logon to the page.  The OS security logs on the portal server show success, yet IIS is not accepting it and ends up at access denied.

Solution to try:  Internet Explorer options -> Security tab ->  Check "Enable Protected Mode", and set security levels to Low.  Restart IE

2)  User is able to get into FIM CM portal, but whenever they click on an operation, nothing happens.  Problem with javascript in the links

Solutions to try:
a) Set compatibility mode for the site.  In newer versions of IE, you can find this in the tools menu
b) Internet Explorer options -> Security tab -> Set security level to Low.  Refresh the page

3) BaseCSP error on smart card operations

Solutions to try:
a)  For XP machines, ensure the BaseCSP hotfix is installed (KB909520)
b)  Ensure the FIM CM Client is installed (displays as "Forefront Identity Manager CM Client" in add/remove programs)
c)  Internet Explorer options -> Security tab -> Set security level to Low.  Refresh the page
d)  If the client machine is x64 bit OS
    1) Check the version of the installed FIM client (what "program files" folder is it under, x86 or the main one).  Try to run the IE version that matches the version of the FIM client
    2)  (IE11) Internet options -> Advanced tab -> Check "Enable 64-bit processes for enhanced protected mode" or "Enabled Enhanced Protected Mode" if you don't have the first option.  Do this if you have the 64 bit FIM CM Client and are running IE 64bit, yet it still fails.
    3)  If you have the 64 bit client installed, and both versions of IE fail, and step #2 isn't available, remove the 64 bit client and install the 32bit client
e)  Ensure ActiveX filtering is off.  This may show up in the address bar as an icon saying components are filtered.  Or you can look in the tools menu to see if it is checked (not all versions of IE have this)
e)  Repair or reinstall the FIM CM client

4) Slow/hanging operations.  Look at 64bit/32bit IE as mentioned in BaseCSP problems.  You may want to try the other version of IE.

Wednesday, March 12, 2014

Parsing DNS Debug logs (microsoft)

I have played around a few times with methods of parsing the ugly data lines that come with Microsoft DNS Server's DNS debug log. Due to the differences in types of queries, there is no fixed number of "columns" defined by spaces. Since this is the delimiter, it causes issues in parsing. Besides that, there is the messed up hostnames in the query values that replace the periods with a parenthesis and length of chars in the following value. As logs can get quite large, trying to parse these with powershell can have mixed results. Sometimes it works ok, other times you watch the process grow to several GB of memory utilization and nothing is happening. So, to find a better way, I thought I would dust off the old Unix Shells by Example book and use some gnuwin32 versions of grep, awk and sed to take care of this file. In order to get down to the raw information that I care about, I'm looking at queries received by the server, the source IP, type of record being searched, and the hostname being looked up. To get this I came up with this to transform to csv output:

   grep.exe Rcv c:\temp\dns.log |grep " Q " | gawk -v OFS="," "{print $8,$14,$15}"| sed -n "s/([0-9]*)/./gp"|sed -n "s/\,\./,/gp"|sed -n "s/\.$//gp"

This will work fine dumping output to the script, but if you try to put a redirector to dump to text, it will do it, however it seems grep will give you an infinite loop of errors.  So to work around that, you can split this up into two commands.

First use grep:
   grep.exe Rcv c:\temp\dns.log |grep " Q " > temp.txt

   gawk -v OFS="," "{print $8,$14,$15}" temp.txt | sed -n "s/([0-9]*)/./gp" | sed -n "s/\,\./,/gp" | sed -n "s/\.$//gp" >output.csv

If you want to add the name of the dns server, you can put an extra sed command right before the output rediection
   sed -n "s/^/%computername%,/gp"
if you run it locally, otherwise put in text or some other defined variable there

Additionally you can play with the output, such as looking for source IP's
   awk -v FS="," "{print $1}" output.csv|sort |uniq -c
To get a list of unique client IP's and number of queries

Don't try to run this in powershell. Run in cmd or as a bat file, collect the csv and then you can import to powershell to play around with grouping or whatever you might want to do to see client behavior or records being queried.  If your file is large (I was testing with 200MB), you still won't want to try import-csv in powershell or your machine will grind to a halt.

Additional reference and tools:
1) Gnuwin32 utilities, *nix tools for windows:
2) Parsing logs other DNS logs
3) Reasons why this can be important: